Government Streamlining
We streamlined a massive and critical bureacracy mess at the U.S. Department of Veterans Affairs. The VA operated in a six-month backlog of over 12,000 annual budget justification cases for training of a 365,000-employee workforce, which required targeted training to overcome problems in veterans' health and safety. We reduced the processing time by 98%, reduced error-based rework by 99%, reduced annual labor cost by $15-17 million, and increased case approval accuracy by 15%. The estimated annual savings was $240-$350 million. We created a reliable means of accounting for the specific value of training investments--a requirement across the whole federal government and governments world-wide.